Are you a SASSA beneficiary in Gauteng trying to switch from the old gold card to the new Postbank black card? Confused about where to go or how to do it?
Don’t worry this guide has everything you need to know about collecting your new card, the benefits it offers, and the stores in Gauteng where you can collect it.
How to Complete Your SASSA Black Card Application and Collection in Gauteng? (Quick Answer)
To collect your SASSA Postbank black card in Gauteng, visit stores like Pick n Pay, Boxer, or Shoprite. Bring your ID and proof of residence. Check your nearest collection point by dialing 120218*3#. For assistance, contact Postbank at 0800 53 54 55 or email [email protected]. Ensure uninterrupted access to your social grant payments.
What Is the SASSA Postbank Black Card?
The SASSA Postbank Black Card is the new, upgraded payment card for beneficiaries of South Africa’s social grants. This card replaces the old gold card, providing enhanced security and ease of use. The new card is free of charge and ensures continued access to your social grant payments.
According to Postbank, the old gold cards will remain active until all beneficiaries have switched to the black card. However, switching early is highly recommended to avoid disruptions in receiving your grant payments.
How to Switch to the New SASSA Black Card?
Switching to the new black card is simple. Here’s what you need to do:
1. Find a Collection Point
Dial *120*218*3# on your phone. Choose Option 1 from the menu, select your province, and you’ll receive a list of nearby collection points, including select Pick n Pay and Boxer stores.
2. Bring Required Documents
When visiting a collection point, make sure to bring:
- Your South African ID or temporary ID.
- Proof of residence (recent utility bill or affidavit).
- If collecting on behalf of someone else, bring a signed SASSA proxy letter authorizing you to do so.
3. Follow Local Schedules
To avoid long queues, some collection points may organize by surname. Keep an ear out for local announcements to know when you’re expected to collect your card.
4. Activate Your New Card
After collecting your black card, activate it by following the instructions provided by Postbank. Activation is essential, as the card cannot be used without it.
5. Special Assistance
If you’re unable to travel due to illness or mobility issues, Postbank offers home visits and additional support for elderly and disabled beneficiaries. Contact SASSA directly to arrange assistance.
Gauteng Stores to Collect Your SASSA Postbank Black Card
Postbank has partnered with major retailers to make collecting your black card convenient. Below is a detailed list of stores in Gauteng where you can collect your card:
Vaal Area/Sedibeng
- Pick n Pay, Vaal Mall
- Boxer, Tsepiso
- Boxer, Boitumelo
- Pick n Pay, Thabong Mall
West Rand (Randfontein)
- Boxer, Umphakathi Mall
- Shoprite, Mohlakeng
East Rand (Benoni, Daveyton, Midrand)
- Boxer, Benoni
- Pick n Pay, Lakeside
- Boxer, Boulders Mall, Midrand
- Pick n Pay, Daveyton Mall
- Shoprite, Tembisa Mall
City of Tshwane and Surrounds
- Boxer, Station Square
- Shoprite, Lilian Ngoyi and Bloed Streets
- Shoprite, Pretoria North
- Shoprite, Wierdapark
- Shoprite, Nafcoc Soshanguve
- Shoprite, Nkomo Village
- Shoprite, Hammanskraal
- Shoprite, Jubilee Crossing
- Shoprite, Denlyn Mall, Mamelodi
- Shoprite, Soshanguve Crossing
- Shoprite, Ga-Rankuwa
- Shoprite, Centurion Mall
- Post Office, Church Square
These stores ensure accessibility for beneficiaries across Gauteng, making it easy to collect your new card.
Why Switch to the Postbank SASSA Black Card?
The black card offers several benefits over the old gold card:
- Enhanced Security: Improved technology ensures your grant payments are safer.
- Convenience: Collect your card at a store near you and activate it immediately.
- Free Service: No fees for switching to the new card.
What Happens If You Don’t Switch?
Failure to switch to the new black card could result in disruptions to your grant payments once the old gold cards are phased out. To avoid delays, act promptly and collect your card as soon as possible.
How to Check Your SASSA Black Card Balance?
Once you’ve switched to the black card, checking your balance is easy:
- USSD: Dial *120*3210# or *120*69277# on your cellphone.
- ATM: Use your card at any ATM (note: standard bank fees may apply).
- WhatsApp: Send a message to 082 046 8553.
- Call Centre: Contact the toll-free helpline at 0800 601 011.
Regular balance checks ensure your grant payments are accurate and accessible.
Need Help with Your SASSA Black Card?
If you experience difficulties collecting or activating your card, Postbank offers multiple support channels:
- Customer Care Hotline: Call 0800 53 54 55 for assistance.
- Email Support: Reach out to [email protected].
- Visit a Post Office: For in-person help, visit your nearest Post Office.
Frequently Asked Questions
Q: Is the SASSA black card free?
Yes, collecting the black card is completely free. Avoid anyone asking for payment.
Q: Can I collect the card for someone else?
Yes, but you’ll need a signed proxy letter from the cardholder and their ID.
Q: What if I don’t activate my card?
You won’t be able to access your grant payments until the card is activated.
Q: Can I collect my card outside Gauteng?
If you’re not in Gauteng, check Postbank’s updated lists for other provinces.
Conclusion
Switching to the SASSA Postbank black card is essential for uninterrupted access to your grants. With collection points across Gauteng, the process is straightforward and convenient. Act now to avoid delays and ensure your financial security.
Bring your ID, proof of residence, and visit a nearby collection point today. If you need help, reach out to Postbank’s customer care team or visit your local Post Office.

My name is Zanele Dlamini, and I write to help people understand their SASSA status and benefits. I share clear and simple information about grants, payments, and requirements to make it easier for South Africans to get the support they need. My goal is to make the process simple for everyone.
Contents
- 1 How to Complete Your SASSA Black Card Application and Collection in Gauteng? (Quick Answer)
- 2 What Is the SASSA Postbank Black Card?
- 3 How to Switch to the New SASSA Black Card?
- 4 Gauteng Stores to Collect Your SASSA Postbank Black Card
- 5 Why Switch to the Postbank SASSA Black Card?
- 6 What Happens If You Don’t Switch?
- 7 How to Check Your SASSA Black Card Balance?
- 8 Need Help with Your SASSA Black Card?
- 9 Frequently Asked Questions
- 10 Conclusion