Have you checked your SRD grant status and noticed the message, “Bank Details Pending”? It’s a common issue, and it can delay receiving your much-needed financial aid.
If you’re unsure about what to do next, don’t worry. This guide explains the steps you need to take to resolve this and ensure you receive your payment quickly.
What To Do About ‘Bank Details Pending’ SRD R370 Status? (Quick Answer)
If your SRD Status shows ‘bank details pending,’ update your banking information on the official SASSA website. Enter your ID number, follow the secure link sent via SMS, and provide your bank account details. Ensure the account is in your name for successful processing. This step confirms your details, allowing SASSA to review and approve your grant payment.
What Does ‘Bank Details Pending’ Mean?
When your SRD status says “Bank Details Pending,” it means SASSA has received your application, but you haven’t submitted your bank account details or selected your preferred payment method. Without this information, SASSA cannot process your payment. Resolving this issue is crucial to ensure you receive your grant without further delays.
Why Accurate Banking Details Are Important?
Your banking details are vital for securing your SRD grant payment. SASSA only processes payments to accounts in the applicant’s name to protect against fraud. Incorrect or incomplete banking details can result in delayed or failed payments.
Step-by-Step Guide to Resolving ‘Bank Details Pending’ Status
1. Visit the Official SASSA Website
Go to https://srd.sassa.gov.za. Always use the official SASSA website to avoid scams and protect your personal information.
2. Access the Banking Details Section
Scroll down until you see the heading, “How do I change my banking details?” Click the option below it to proceed.
3. Enter Your ID Number
Type your South African ID number in the provided field. This step links your application to your personal profile.
4. Check for an SMS Notification
SASSA will send a secure link to the mobile number you registered during your application. This link is unique to you, so be sure to check your messages promptly.
5. Update Your Banking Details
- Open the secure link from the SMS.
- Follow the instructions to enter your bank account information.
- Double-check all details to ensure accuracy.
Important: The account must be in your name. Payments cannot be made to accounts registered under someone else.
6. Confirm and Wait for Processing
After submitting your details, SASSA will process the update. This typically takes a few days. Regularly check your SRD status online for updates.
Who Qualifies for the SASSA SRD Grant?
To ensure you’re eligible for the SRD grant, confirm that you meet these criteria:
- South African Residency: Applicants must be citizens, permanent residents, or asylum seekers with valid identification.
- Age Requirement: Applicants must be between 18 and 59 years old.
- Income Status: You must not receive any other income or grants, except for the Child Support Grant.
- Means Test Compliance: Your household income should fall below the threshold set by SASSA.
Meeting these criteria ensures your application is reviewed and approved.
Common Issues and Solutions
1. No SMS Received
- Cause: Your registered mobile number might be incorrect.
- Solution: Contact SASSA to update your number and request a new link.
2. Incorrect Banking Details Submitted
- Cause: Errors in your account information.
- Solution: Repeat the process on the official SASSA website to correct your details.
3. Rejected Application Despite Updates
- Cause: Non-compliance with eligibility criteria.
- Solution: Verify your eligibility or file an appeal through the SASSA platform.
Tips to Avoid Delays
- Keep Contact Information Updated: Ensure your registered mobile number is accurate.
- Submit Correct Banking Details: Double-check account numbers and branch codes before submitting.
- Monitor Your Status Regularly: Check your SRD status online or via SMS to identify and resolve issues promptly.
How to Check Your SASSA SRD R370 Status?
Online
Visit https://sassasrdgovza.com/ to check your application status.
Via SMS
Enable SMS notifications to receive updates on your status.
Helpline
Call the SASSA toll-free number at 0800 601 011 for assistance.
Frequently Asked Questions
Q. How Long Does It Take to Process Banking Details?
SASSA typically processes banking details within 7 days. However, delays may occur during busy periods.
Q. Can I Use Someone Else’s Bank Account?
No, payments can only be made to accounts registered in the applicant’s name.
Q. What Should I Do If My Status Doesn’t Update?
Contact SASSA directly to inquire about your application and resolve any outstanding issues.

My name is Zanele Dlamini, and I write to help people understand their SASSA status and benefits. I share clear and simple information about grants, payments, and requirements to make it easier for South Africans to get the support they need. My goal is to make the process simple for everyone.
Contents
- 1 What To Do About ‘Bank Details Pending’ SRD R370 Status? (Quick Answer)
- 2 What Does ‘Bank Details Pending’ Mean?
- 3 Why Accurate Banking Details Are Important?
- 4 Step-by-Step Guide to Resolving ‘Bank Details Pending’ Status
- 5 Who Qualifies for the SASSA SRD Grant?
- 6 Common Issues and Solutions
- 7 Tips to Avoid Delays
- 8 How to Check Your SASSA SRD R370 Status?
- 9 Frequently Asked Questions